Centology Portal Log-in

Please only use the below guide after you have set up your own password for log-in. For more information on how to set up your own password for log-in, please read: First Time Log-in to The Centology Portal

Step 1:

You can log-in to the Centology Portal by visiting the following link:

https://myportal.centology.io/

This link will bring you to the sign in page:

Enter your email address and current password, then click 'Sign In'.

Step 2:

Once you select ‘Sign In’, the next step is to authenticate your log-in via a text message or phone call:

If you choose 'Send Code,' you will receive a 6-digit code via text message to your registered phone number. Once this code has been received, and entered and the option to 'Verify Code' selected, you will be granted access to your Portal record.

Alternatively, if you opt for the 'Call Me' option, Microsoft will make an automated phone call to the registered phone number. You will be prompted to press the pound key (#) on your phone's keypad. If your phone doesn't have a pound key, you can use the hash key (#) instead. Pressing the correct key verifies the sign-in attempt and will grant you access to your Portal record:

• Related Articles

• Centology Portal - Common Log-in Queries

  As the Centology Portal is hosted on the Microsoft Azure platform, it benefits from Microsoft's high levels of platform security. However, this can lead to confusion with clients when logging onto the Centology Portal. Occasionally, when logging into ...

• First Time Log-in to The Centology Portal

  Step 1: As a new user of the Centology Portal, you will receive the following email from notifications@centology.io with the subject 'New user created!' to setup your log-in. Please check your emails junk mail or spam folders in the event that the ...

• Centology Portal Overview

  Please note that the following view/guide is intended for Adviser Administrator users only. Clients will be greeted with a different view of the Centology Portal when they log-in. Navigation Bar: The Centology Portal features a Navigation Bar on the ...

• Centology Portal - Private Clients Page

  Upon logging into the Portal, Administrators and Adviser Administrators will be greeted with the 'Private Clients' page. This will display a list of all of your clients: The Private Clients page has filters to help you to alphabetically sort clients ...

• Activating & Deactivating Clients on The Centology Portal

  Once your clients have been onboarded onto the Centology Portal they will need to be activated in order to access the features and benefits of the Centology Portal. Activating a client on the Centology Portal will send a temporary password to their ...